Privacy Policy
CC Sensi Food LTD (“Sensi Food”, “we”, “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or order from us, in line with the EU General Data Protection Regulation (GDPR) and Cyprus data protection law.
Last updated: June 202601 Who We Are
The data controller responsible for your personal data is:
CC Sensi Food LTD
Registration No. HE269173
Agias Zonis 35A+C, 3027, Limassol, Cyprus
Email: info@sensifoodcy.com
Phone: +357 25 761 276
02 Information We Collect
We may collect the following information when you interact with us:
- Identity & contact data — name, email address, phone number, and delivery address.
- Order data — items ordered, order history, and dietary preferences you choose to share.
- Payment data — processed securely by our payment providers; we do not store full card details.
- Technical data — IP address, browser type, device information, and pages visited, collected via cookies.
- Communications — messages you send us through forms, email, or social media.
03 How We Use Your Data
- To process and deliver your orders.
- To communicate with you about your orders, enquiries, and customer support.
- To send you menu updates and offers — only where you have signed up or consented.
- To improve our website, services, and customer experience.
- To comply with legal, tax, and regulatory obligations.
We process your data on the basis of contract performance, your consent, our legitimate business interests, and legal obligations.
04 Sharing Your Information
We never sell your personal data. We may share it with trusted third parties only as necessary, including:
- Payment processors to handle transactions securely.
- Delivery partners to fulfil your orders.
- IT and hosting providers that support our website.
- Authorities or regulators where required by law.
05 Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by Cyprus tax and accounting law. When no longer needed, your data is securely deleted or anonymised.
06 Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (“right to be forgotten”).
- Object to or restrict certain processing.
- Request data portability.
- Withdraw consent at any time.
To exercise any of these rights, contact us at info@sensifoodcy.com. You also have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus.
07 Cookies
Our website uses cookies to function properly and to improve your experience. For full details, please see our Cookie Policy.
08 Changes & Contact
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date. If you have any questions, please contact us at info@sensifoodcy.com.